Privacy Policy
Last updated: 9/20/2024
At Triple Clean, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you interact with us, whether as a customer or a visitor filling out a form for lead generation purposes.
1. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our services, including but not limited to:
• Contact Information: Name, phone number, email address, mailing address.
• Service-related Information: Information regarding your cleaning needs, service preferences, and other relevant details.
• Communication Preferences: Preferences related to how you wish to be contacted (email, phone, text, etc.).
2. How We Use Your Information
We use the personal information we collect for the following purposes:
• Providing Services: To fulfill requests for cleaning services and to deliver the best possible service based on your preferences.
• Marketing and Advertising:
• To send you marketing communications, such as promotional emails, text messages, and other relevant offers, based on the information you provide.
• To use your information for targeted advertising, including social media ads, based on your engagement with us.
• Customer Relationship Management: To maintain records of existing customers and leads for future contact via phone calls, SMS, email, or other communication methods. This includes contacting you about new services, special promotions, or updates relevant to you.
• Lead Generation: If you fill out a lead generation form, we may contact you using the details provided, offering services or answering inquiries.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
• Service Providers: We may share your information with third-party service providers to assist with delivering services, processing payments, or conducting marketing campaigns on our behalf.
• Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities.
4. Your Choices
You have control over how we communicate with you. You may:
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, text messages, or phone calls, you can opt out by following the instructions provided in the communication or by contacting us directly.
• Update Your Information: If your contact information changes, you can contact us to update your details to ensure continued communication.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated date at the top of this policy. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information
By providing your personal information to us, you agree to the terms of this Privacy Policy. Thank you for trusting Triple Clean with your information.